Refund policy
Refund Policy
At SoloSunlight, we want you to be fully satisfied with your solar lighting purchase.
Returns You may request a return within 7 days of delivery if the product is unused, in its original packaging, and free from installation damage. Contact us on WhatsApp or email before returning any item.
Refunds Once we receive and inspect the returned item, we will notify you of the approval status. Approved refunds are processed to your original payment method within 7–10 business days.
Damaged or Defective Items All SoloSunlight solar lights carry a 1-year warranty against manufacturing defects. If your item arrives damaged or develops a fault covered by warranty, contact us with photos and your order number and we will arrange a replacement or repair at no extra cost.
Non-Returnable Items Custom or bulk/wholesale orders placed for commercial or municipal projects are final sale unless the goods are defective.
Contact Us For any return or refund request, reach us at solosunlight103@gmail.com or WhatsApp: 0333-1976100 (Amjad Ali), 0315-9258103 (Fareed), 0315-4487449 (Fawad).
